Privacy policy

Controller

Data protection declaration in accordance with the EU General Data Protection Regulation (GDPR, 2016/679) and the Data Protection Act (1050/2018).

Crash Bike Center Oy
Business ID: 3427036-7
Venlankatu 6
05830 Hyvinkää
info@cbcparts.com

Name of the register

cbcparts.com e-commerce customer register

Purpose of the register


The personal data collected is used to manage customer relationships and cooperative relations, to maintain and develop the operation of the online store, for marketing and business development.

Personal data is processed in particular in connection with the processing of orders, customer communications and the sending of marketing communications. For marketing purposes, data will only be used with the consent of the customer.

Data to be collected in the register

The following information may be collected in the register:

  • First name and surname
  • E-mail address
  • Phone number
  • Delivery address and other delivery details
  • Payment and billing information
  • Information on any marketing authorisations and bans

Data retention period

Personal data will be kept only for as long as necessary for the purposes described in this Privacy Policy or as required by law.

In accordance with accounting legislation, the data relating to orders is kept for at least six (6) years after the end of the financial year.

Regular sources of information

The data in the register consists mainly of information provided by the customer on our website. Data may also be collected through social media services, by email, by phone or at events.

Regular disclosures and transfers of data outside the EU or EEA

Crash Bike Center Oy only discloses personal data to third parties that are necessary for the purchase transaction, such as payment service providers and delivery services.

In principle, data will not be transferred outside the European Union or the European Economic Area. However, if data is transferred outside the EU or EEA for the purposes of the service, an adequate level of protection of personal data will be ensured in accordance with the applicable legislation.

Principles for the protection of the register

The register is located on a secure server, access to which is restricted to authorized persons of Crash Bike Center Oy. Access to the register requires personal usernames and passwords. Personal data is treated confidentially and with appropriate technical and organisational safeguards.

Right of access and right to request the deletion of data

The customer has the right to:

  • check the personal data stored in the register concerning him or her
  • request the correction of incorrect or incomplete information
  • request the erasure of their data in accordance with applicable law
  • withdraw their consent to the processing of personal data

Requests for verification, rectification, withdrawal of consent or deletion of data should be sent by e-mail to:

info@cbcparts.com

Cookies

The website uses cookies to improve your experience and to analyse your use of the website. Cookies can be used to collect information such as the number of visitors to the site and the pages visited.

The user can choose to block the use of cookies in the browser settings. However, blocking cookies may affect the functionality of the website.